Frequently Asked Questions
Shipping of Products ordered from the Online Shop
Orders shipped UPS will be delivered within 6-8 business days after we process them. Orders will be processed within 2 business days after they are placed and credit card authorization is received.
We gladly accept returns within 14 days after shipment. Items should not have been worn, altered, washed or damaged and items should have ALL original tags attached.
Mio Cotton Peru issues store credit for all returns.
Exchanges or returns must be made within 14 days.
In the case of returned items, Mio Cotton Peru will issue store credit in the amount of your return. STORE CREDIT IS GOOD FOR 12 MONTHS.
ALL EXCHANGES OR RETURNS MUST BE ACCOMPANIED BY A VALID RETURN AUTHORIZATION NUMBER. Please contact (305) 647-4141 or email@example.com, to obtain the exchange or return number. Without a valid return number store credits and exchanges will not be processed.